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Learn how to use the Liveblocks plugin for Bubble by Lunch Pail Labs to build an online status tracking for a customer support app in your Bubble app!
If you’ve ever wanted to build an app that tracks online status for customer support agents in Bubble, you’re in the right place. This tutorial will walk you through building a system that tracks real-time online status, with features like:
➡️ Agent availability indicators: See when agents are online, busy, or unavailable.
➡️ Customer interaction tracking: Know when a customer starts or finishes a chat session.
➡️ Live agent activity indicators: Highlight when multiple agents are collaborating on a ticket.
Whether you're building a customer support platform or adding real-time status tracking to an existing app, this guide will help you implement these features in your Bubble app.
What’s Inside?
In this step-by-step guide, you'll learn how to:
- Set up a user database: Add user profiles, including usernames and avatars, to track who’s present in the app.
- Authorize users with Liveblocks: Enable users to join the real-time session by authorizing them with Liveblocks.
- Design a live avatar stack: Build an avatar stack that updates in real time to show which users are active.
- Use the Liveblocks presence element: Add the presence element to display real-time user activity on the page.
- Create room workflows: Set up workflows that allow users to create and join rooms, managing their presence within the app.
You can also explore the full tutorial demo editor here or try the live demo.
For more details, check out the full guide and explore additional resources to help you get the most out of the Liveblocks plugin.
Stay tuned for more tutorials and updates as we continue to expand the capabilities of real-time collaboration in Bubble.
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